Refund, Return & Exchange Policy
At Get Solids, we ensure every product goes through strict quality checks before dispatch.
Exchange Policy
To help you find the perfect fit, we offer free exchanges on clothing items.
Exchange request must be raised within 5 days of delivery
Refund Policy
If you face any issue with your order, please notify us within 5 days of delivery. Requests raised after this period may not be eligible for resolution.
Refunds are applicable only for products that arrive damaged or incorrect. Once approved and inspected, refunds will be processed to the original payment method within 7–10 business days.
Exchange Eligibility
Product must be unused, unwashed, and in original condition
Exchange requests may be declined if the product shows signs of use or damage
Cancellation Policy
Orders cannot be cancelled once shipped.
Support
For any assistance, please contact us via WhatsApp (messages only).
Our team will respond within 24 working hours.